Legal

Privacy Policy

Last updated: December 2024

1. Introduction

SimonTodd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website simontodd.design or engage our services.

We are registered in Northern Ireland and comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and where applicable, the EU GDPR for clients in the Republic of Ireland and European Union.

2. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

  • Complete our contact form (name, email, phone, company, project details)
  • Subscribe to our newsletter
  • Engage us for services (billing information, project requirements)
  • Communicate with us via email or phone

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device and browser information
  • IP address and approximate location
  • Pages visited and time spent
  • Referring website

3. How We Use Your Information

We use collected information to:

  • Respond to your enquiries and provide quotes
  • Deliver and manage our services
  • Send project updates and communications
  • Process payments and maintain records
  • Improve our website and services
  • Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contract: To perform services you've engaged us for
  • Legitimate interests: To respond to enquiries and improve our services
  • Consent: For marketing communications (you can withdraw anytime)
  • Legal obligation: To comply with tax and business regulations

5. Data Sharing

We do not sell your personal data. We may share information with:

  • Service providers who assist our operations (hosting, email, analytics)
  • Professional advisors (accountants, legal counsel)
  • Authorities when required by law

All third parties are required to respect your data security and process it in accordance with the law.

6. Data Retention

We retain your personal data only as long as necessary:

  • Enquiries (not converted): 2 years
  • Client project data: 6 years after project completion
  • Financial records: 7 years (legal requirement)
  • Marketing preferences: Until you unsubscribe

7. Your Rights

Under data protection law, you have rights including:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Restriction: Request limited processing
  • Portability: Request transfer of your data
  • Object: Object to processing based on legitimate interests

To exercise these rights, contact us at hello@simontodd.design.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encrypted connections (SSL/TLS), secure hosting infrastructure, and access controls.

9. International Transfers

Your data is primarily stored within the UK/EEA. Where transfers outside this area are necessary, we ensure appropriate safeguards are in place.

10. Cookies

Our website uses cookies. Please see our Cookie Policy for details.

11. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via our website.

12. Contact & Complaints

For privacy-related enquiries or to exercise your rights:

Email: hello@simontodd.design
Address: Armagh, Northern Ireland

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or, for Republic of Ireland residents, the Data Protection Commission at dataprotection.ie.