Website care plans that keep your business running smoothly
Your website is a business asset — it needs regular maintenance, security monitoring, and expert attention. Our care plans give you a dedicated web team on retainer.
Trusted by businesses across the UK & Ireland
The difference a care plan makes
Most website owners don't think about maintenance until something breaks. Here's what that looks like compared to having a dedicated team.
- Updates missed — plugins and core become vulnerable
- Downtime goes unnoticed for hours or days
- No backups when something goes wrong
- Small changes take days — you're in a queue
- Performance degrades as databases bloat
- Emergency fixes billed at premium rates
- Proactive updates on a schedule you control
- 24/7 uptime monitoring with instant alerts
- Automated daily backups with one-click restore
- Included support hours — changes done quickly
- Regular performance reviews and optimisation
- Guaranteed SLA response times — never left waiting
Choose the right plan for your platform
Every plan includes hosting, security monitoring, updates, backups, and included support hours. Pick your platform and tier based on how much attention your site needs.
Essential
Core maintenance to keep your site secure, updated, and monitored around the clock.
- Monthly updates
- Security monitoring
- Uptime monitoring
- Included support hours
- Monthly reports
Professional
Proactive management with weekly updates and faster response for business-critical sites.
- Weekly updates
- Everything in Essential
- Quarterly performance reviews
- More included hours
- Faster SLA response
Premium
White-glove service with same-day response, monthly reviews, and priority everything.
- Same-day critical updates
- Everything in Professional
- Monthly performance reviews
- Priority support included
- Staging environment testing
Plans available for WordPress, PrestaShop, Custom Applications, Mobile Apps, and Multi-Site Organisations.
Get a Tailored QuoteManage everything from your own dashboard
Unlike other agencies, we don't just send a monthly email. Every care plan client gets access to our client portal — a real-time dashboard where you can see exactly what's happening with your site.
- Track support hours used and remaining in real time
- Submit requests directly — no email chains
- View update history and security scan results
- Download invoices and manage billing
- Invite your team with role-based access
Trusted by businesses who rely on their websites
"SimonTodd delivered exactly what we needed—on time and on budget. The new system has transformed how we manage our fleet operations. They truly understood our business challenges and built a solution that works for us."
"Professional, creative, and technically excellent. Our e-commerce sales increased by 40% within three months of launching the new site. Couldn't recommend them more highly."
"Working with SimonTodd felt like having an in-house team. They were responsive, proactive, and genuinely cared about getting the details right. A true partner for our digital growth."
Standard across all care plans
Regardless of tier, every care plan comes with these essentials.
Security monitoring
Imunify360-powered malware scanning and proactive threat detection.
Uptime monitoring
24/7 monitoring with instant alerts for immediate response.
Managed hosting
UK-based infrastructure with SSL, backups, and server management.
Monthly reports
Updates applied, security status, uptime stats, and hours used.
Automated backups
Regular backups with retention policies and one-click restore.
Included support hours
Content changes, updates, troubleshooting — like a web team on call.
How it works
Getting set up on a care plan is straightforward.
Chat about your needs
We'll review your site, discuss your platform and traffic levels.
Get a tailored quote
We'll recommend the right tier based on your requirements.
We handle the rest
Onboarding, migration, and setup — plus portal access.
Ready to protect your website?
Get a tailored care plan quote. We'll recommend the right level of service for your platform and business needs.
Common questions about website care plans
Everything you need to know about our care plans, included hours, and ongoing support.
Still have questions?