Like having your own web developer on retainer
A care plan isn't just maintenance—it's your website taken care of. Use your included hours for content updates, new features, design tweaks, or anything else your site needs. We handle the rest.
Your website shouldn't just sit there gathering dust
Most businesses launch a website and then forget about it. A care plan changes that. Every month, you get included hours to use however you want—update your content, add new pages, build new features, tweak your design, or improve your SEO.
On top of that, we handle all the behind-the-scenes work: security patches, plugin updates, backups, uptime monitoring, and performance optimisation. You focus on running your business. We keep your website working for it.
⚠️ What your included hours can cover
- ✏️ Content updates—text, images, new pages, blog posts
- 🎨 Design tweaks—layout changes, styling, new sections
- 🚀 New features—contact forms, galleries, booking systems
- 📈 SEO improvements—metadata, speed, structured data
- 🛠️ Bug fixes—anything that's not working as expected
Choose the plan that fits your business
Every plan includes hosting, security, backups, updates, and monitoring. Your included hours can be used for anything.
Essential
Core maintenance and monitoring
- 30 minutes included per month
- Managed hosting & SSL
- Daily backups (30-day retention)
- Security & uptime monitoring
- Monthly software updates
- Email & portal support (Mon–Fri)
- 24-hour SLA response time
- Phone support
Additional hours at £55/hr
Get StartedProfessional
Proactive management with priority support
- 2 hours included per month
- Everything in Essential
- Weekly software updates
- Priority support queue
- Email, portal & phone support
- 8-hour SLA (1hr for critical)
- Monthly reports & quarterly review
- Proactive performance monitoring
Additional hours at £45/hr
Get StartedPremium
White-glove service with dedicated support
- 5 hours included per month
- Everything in Professional
- Weekly + critical updates (same day)
- Email, portal, phone & WhatsApp
- 4-hour SLA (30min critical, 24/7)
- Emergency callout included
- Saturday support (8am–8pm)
- Monthly review call + quarterly SEO report
Additional hours at £40/hr
Get StartedAll prices exclude VAT. Euro pricing available (€35 / €59 / €115). Managed via our client portal.
Everything your website needs
Comprehensive care that keeps your site secure, fast, and running smoothly.
Security Protection
Proactive security that keeps hackers out and your data safe.
- Daily malware scanning
- Web application firewall
- Brute force protection
- SSL certificate management
Updates & Patches
Regular updates tested and applied safely to prevent issues.
- WordPress core updates
- Plugin updates
- Theme updates
- Compatibility testing
Backups & Recovery
Automated backups so you never lose your content or data.
- Daily automated backups
- 30-day backup retention
- Off-site secure storage
- One-click restore
Performance
Speed optimisation that keeps visitors engaged and SEO happy.
- Caching configuration
- Image optimisation
- Database maintenance
- CDN integration
Monitoring
24/7 monitoring so we catch problems before you do.
- Uptime monitoring
- Performance tracking
- Security alerts
- Broken link detection
Support
Friendly, expert help when you need it—no call centres.
- Email & ticket support
- Response within 24 hours
- Emergency assistance
- Technical guidance
Fast, secure hosting included with every plan
We don't just maintain your site—we host it too. Our managed WordPress hosting is optimised specifically for performance, security, and reliability. No cheap shared hosting here.
Your site runs on modern infrastructure with SSD storage, CDN integration, and server-level caching. The result? Fast loading times that keep visitors happy and search engines impressed.
Powered by 100% Renewable Energy
The internet accounts for around 3.7% of global carbon emissions—similar to the airline industry. We've chosen hosting partners committed to sustainability, so your website runs on green energy without compromising on performance.
100% Renewable Energy
Our data centres run entirely on renewable energy sources—hydropower, wind, and solar—certified and verified by independent auditors.
Ultra-Efficient Infrastructure
Power Usage Effectiveness (PUE) ratings of 1.1-1.2—among the best in Europe. This means minimal energy waste and maximum efficiency.
Sustainable Hardware
Custom-designed servers optimised for energy efficiency, with extended hardware lifecycles and responsible recycling programmes.
Our infrastructure is hosted in certified green data centres across Europe, all verified by the Green Web Foundation.
Use your hours for anything your website needs
Every care plan includes monthly hours you can use however you want. Track usage, request work, and view reports through our client portal.
Managed Through Our Client Portal
Your care plan is managed through our dedicated client portal at my.simontodd.design. Request work, track your hours, view reports, raise support tickets, and manage your subscription—all in one place.
Request Work Anytime
Submit requests through the portal or by email
Track Your Hours
See exactly how your included time is being used
Transparent Billing
Pay by card or direct debit—invoices via QuickFile
Flexible Use
Content updates, new features, design changes—your choice
Need More Hours?
Request additional hours at your plan's discounted rate
Monthly Reports
See what was done, how your site performed, and what's next
Care plan questions answered
Everything you need to know about our website care and maintenance plans.
Still have questions?Ready to stop worrying about your website?
Tell us about your site and we'll recommend the right care plan. No pressure, no commitment—just a conversation about what your website needs.