Maintenance & Support

Keep your website secure, fast, and always online

Your website is a critical business asset. Our maintenance plans keep it protected, performing optimally, and professionally supported—so you can focus on your business.

99.9%
Uptime Guarantee
24hr
Response Time
Daily
Backups
UK
Based Support
Why It Matters

A website isn't a "set and forget" asset

Think of your website like a car—it needs regular servicing to run properly. Without maintenance, small issues become expensive problems, security vulnerabilities appear, and performance degrades over time.

Our maintenance plans give you peace of mind. We handle the technical details, monitor for problems, and fix issues before they affect your business or customers.

⚠️ What happens without maintenance?

  • 🔓 Security vulnerabilities leave you exposed to hackers
  • 🐛 Outdated plugins break functionality or cause conflicts
  • 🐢 Performance degrades, driving customers away
  • 📉 SEO rankings drop from technical issues
  • 💸 Small problems become expensive emergencies
99.9%
Uptime Guarantee
Simple Pricing

Plans to suit every business

All plans include hosting, security, backups, and support. Choose the level that's right for you.

Essential

For simple brochure websites

£ 25 /month
  • Managed WordPress hosting
  • Daily automated backups
  • SSL certificate included
  • Security monitoring
  • WordPress core updates
  • Email support
  • Plugin/theme updates
  • Content updates
Get Started

E-commerce

For online stores

£ 95 /month
  • Everything in Professional
  • WooCommerce optimisation
  • Payment gateway monitoring
  • 1 hour content updates/month
  • Product listing support
  • Phone support available
  • Emergency response
  • Quarterly reviews
Get Started

All prices exclude VAT. Annual payment available with 2 months free. Custom plans available for larger sites.

What's Included

Everything your website needs

Comprehensive care that keeps your site secure, fast, and running smoothly.

Security Protection

Proactive security that keeps hackers out and your data safe.

  • Daily malware scanning
  • Web application firewall
  • Brute force protection
  • SSL certificate management

Updates & Patches

Regular updates tested and applied safely to prevent issues.

  • WordPress core updates
  • Plugin updates
  • Theme updates
  • Compatibility testing

Backups & Recovery

Automated backups so you never lose your content or data.

  • Daily automated backups
  • 30-day backup retention
  • Off-site secure storage
  • One-click restore

Performance

Speed optimisation that keeps visitors engaged and SEO happy.

  • Caching configuration
  • Image optimisation
  • Database maintenance
  • CDN integration

Monitoring

24/7 monitoring so we catch problems before you do.

  • Uptime monitoring
  • Performance tracking
  • Security alerts
  • Broken link detection

Support

Friendly, expert help when you need it—no call centres.

  • Email & ticket support
  • Response within 24 hours
  • Emergency assistance
  • Technical guidance
Managed Hosting

Fast, secure hosting included with every plan

We don't just maintain your site—we host it too. Our managed WordPress hosting is optimised specifically for performance, security, and reliability. No cheap shared hosting here.

Your site runs on modern infrastructure with SSD storage, CDN integration, and server-level caching. The result? Fast loading times that keep visitors happy and search engines impressed.

UK & Ireland data centres
99.9% uptime SLA
SSD storage
Free SSL certificates
CDN included
Staging environment
Email hosting available
GDPR compliant
Sustainable Hosting

Powered by 100% Renewable Energy

The internet accounts for around 3.7% of global carbon emissions—similar to the airline industry. We've chosen hosting partners committed to sustainability, so your website runs on green energy without compromising on performance.

100% Renewable Energy

Our data centres run entirely on renewable energy sources—hydropower, wind, and solar—certified and verified by independent auditors.

Ultra-Efficient Infrastructure

Power Usage Effectiveness (PUE) ratings of 1.1-1.2—among the best in Europe. This means minimal energy waste and maximum efficiency.

Sustainable Hardware

Custom-designed servers optimised for energy efficiency, with extended hardware lifecycles and responsible recycling programmes.

100%
Renewable Energy
1.1-1.2
PUE Rating
77,000
Tonnes CO₂ Saved/Year
0
Water Cooling Required

Our infrastructure is hosted in certified green data centres across Europe, all verified by the Green Web Foundation.

United Kingdom
Germany
Finland
Green Web Foundation Verified Check our green credentials →
Ongoing Development

Need more than maintenance?

For businesses that need regular development work, we offer retainer arrangements.

Development Retainers

A monthly allocation of development hours for ongoing improvements, new features, and priority support. Perfect for businesses that need regular website updates.

Reserved Time

Guaranteed development hours each month

Priority Scheduling

Jump to the front of the queue

Discounted Rate

Better rates than ad-hoc projects

Predictable Costs

Fixed monthly fee, no surprises

Proactive Ideas

We suggest improvements for your site

Flexible Scope

Use hours for whatever you need

Retainers start from 5 hours per month. Let's discuss what would work for you.

Discuss a Retainer
Common Questions

Frequently asked questions

Do I need a maintenance plan?

If your website is important to your business, yes. Without regular updates and security monitoring, your site becomes vulnerable to hackers and performance issues. Prevention is far cheaper than fixing problems after they occur.

What if my site was built by someone else?

No problem! We can take over maintenance of most WordPress sites. We'll review your site first to ensure everything is in good shape, and let you know if any issues need addressing before we begin.

What's included in content updates?

Text changes, image swaps, adding new pages, blog post formatting, and minor layout adjustments. Larger changes like new features or design work would be quoted separately or covered under a retainer.

How quickly do you respond to issues?

We respond to all support requests within 24 hours during business hours. For emergencies (site down, security breach), we aim to respond within 2-4 hours and can provide out-of-hours support on higher plans.

Can I cancel my plan?

Yes, plans are month-to-month with no long-term commitment. We just ask for 30 days notice. If you're on an annual plan, we'll refund the unused months. We'll help you transition to another provider if needed.

Do you offer custom plans?

Absolutely. If you have multiple sites, special requirements, or need something different, get in touch. We'll put together a plan that fits your specific needs and budget.

What about e-commerce sites?

Our E-commerce plan is specifically designed for online stores. It includes WooCommerce optimisation, payment gateway monitoring, and priority support to ensure your store stays running smoothly.

Is hosting included?

Yes! All maintenance plans include managed WordPress hosting. You don't need to worry about separate hosting bills—it's all taken care of in one simple monthly payment.

Ready to protect your website investment?

Get in touch to discuss the right maintenance solution for your business. We'll recommend a plan that fits your needs and budget.