Case Study

Dobbs Exterior Cleaning

Dobbs Exterior Cleaning is a professional exterior cleaning company based in Armagh, Northern Ireland, specialising in window cleaning, gutter cleaning, roof cleaning, and power washing services. We created a custom WordPress website with bespoke functionality including a services showcase, customer testimonials, project gallery, and an online quote builder to help customers easily request quotes. Through targeted SEO and local SEO positioning, we helped establish their strong online presence across Armagh and surrounding areas.

Client
Dobbs Exterior Cleaning
Platform
wordpress
Project Type
brochure
Timeline
2026
Duration
6 weeks

What they needed

Dobbs Exterior Cleaning faced the typical challenges of many local service-based businesses in Northern Ireland - establishing credibility with potential customers who couldn't easily assess their work quality before hiring, and competing in a crowded market where many exterior cleaning companies look identical online. As a professional cleaning company serving Armagh and surrounding areas, they needed to differentiate themselves from competitors while clearly communicating their range of services including window cleaning, gutter cleaning, roof cleaning, and power washing to both residential and commercial clients.

The company's main challenge was converting website visitors into paying customers without an easy way for potential clients to understand their pricing or request quotes. Many exterior cleaning businesses struggle with this because customers want transparency around costs before committing, but traditional contact forms create friction in the customer journey. Additionally, they needed to build trust quickly with homeowners who would be allowing service providers onto their property, requiring clear demonstration of their insurance, professionalism, and track record.

From a digital marketing perspective, Dobbs Exterior Cleaning needed to establish strong local visibility in Armagh and surrounding areas, competing against established cleaning companies while building authority in search results. The exterior cleaning industry relies heavily on local reputation and word-of-mouth, so they needed a website that could capture and showcase customer testimonials effectively while making it simple for satisfied customers to leave reviews and referrals.

What we built

Custom WordPress Development with Advanced Functionality

We developed a completely custom WordPress website for Dobbs Exterior Cleaning, building a bespoke theme from scratch rather than using off-the-shelf templates. The site features custom functionality specifically designed for their exterior cleaning business, including a comprehensive services showcase, customer testimonials system, and project gallery to display their work. Most importantly, we integrated a custom quote builder that allows potential customers to easily request quotes online, removing friction from the customer journey and helping convert visitors into leads.

Strategic SEO and Local Search Positioning

As part of our comprehensive approach, we implemented targeted SEO services and local SEO positioning to help Dobbs Exterior Cleaning establish strong visibility in Armagh and surrounding areas. This included keyword research and optimisation for exterior cleaning services such as window cleaning, gutter cleaning, roof cleaning, and power washing. The technical SEO foundation includes proper schema markup, Google Analytics integration, and mobile-responsive design to ensure the site performs well in search results and provides an excellent user experience across all devices.

The website redesign transformed their online presence from a basic web presence into a professional lead-generation tool that builds trust and credibility with potential customers. Through the custom testimonials system and clear presentation of their insurance credentials and professional standards, the site effectively addresses the trust concerns that homeowners have when selecting exterior cleaning services. The result is a website that not only showcases their expertise but actively converts visitors into customers through its user-friendly quote request system.

Under the hood

Custom WordPress Architecture & Performance

We developed a bespoke WordPress theme from scratch for Dobbs Exterior Cleaning, implementing custom functionality specifically tailored to the exterior cleaning industry. The technical architecture includes custom post types for services, testimonials, and gallery projects, alongside a sophisticated quote builder system that allows customers to request tailored quotes for window cleaning, gutter cleaning, roof cleaning, and power washing services. Our hand-coded approach ensures optimal performance with lazy loading images, clean semantic HTML, and efficient CSS/JavaScript delivery, avoiding the bloat commonly associated with page builders while maintaining full editorial control for the client.

The website leverages advanced WordPress customisation with Advanced Custom Fields (ACF) to create flexible content management for service pages, customer testimonials, and project galleries. We implemented comprehensive schema markup including LocalBusiness and Service schemas to enhance search visibility, while Google Tag Manager and Analytics provide detailed conversion tracking. The pure water system information and insurance credentials are prominently featured through custom template structures, with mobile-responsive design ensuring seamless functionality across all devices. Security hardening includes HTTPS implementation, regular security headers, and WordPress security best practices to protect both customer data and the quote submission system.

SEO Implementation & Local Search Optimisation

Our comprehensive SEO strategy focused on establishing strong local search presence across Armagh and surrounding areas in Northern Ireland. The technical SEO implementation includes optimised meta titles and descriptions, structured data markup for local business information, and strategic internal linking between service pages. We implemented location-based keyword targeting throughout the site architecture, ensuring strong visibility for searches combining exterior cleaning services with Armagh and Northern Ireland locations. The quote builder functionality is designed to capture local search intent while the testimonials system builds local authority and trust signals crucial for service-based businesses in competitive markets.

Custom functionality

Custom WordPress Theme Development
We built a completely bespoke WordPress theme from scratch, delivering a unique online presence that perfectly reflects Dobbs Exterior Cleaning's professional brand. The custom theme ensures fast loading times, mobile responsivity, and a distinctive design that sets them apart from competitors using generic templates.
Online Quote Builder System
We developed a custom quote builder tool that allows potential customers to easily request quotes for specific services without the friction of traditional contact forms. This bespoke functionality streamlines the customer journey and helps convert website visitors into paying customers more effectively.
Services Showcase with Gallery
We created a comprehensive services section showcasing their full range of exterior cleaning services including window cleaning, gutter cleaning, roof cleaning, and power washing. The integrated project gallery allows potential customers to see the quality of their work before making contact.
Customer Testimonials System
We built a custom testimonials section that effectively captures and displays customer reviews and feedback. This builds trust with potential customers and provides social proof of their professional service quality and reliability.
Local SEO Optimization
We implemented comprehensive local SEO positioning targeting Armagh and surrounding areas, including keyword optimization, local business schema markup, and technical SEO foundations. This helps them compete effectively in local search results for exterior cleaning services in Northern Ireland.
Trust & Credibility Features
We integrated key trust signals including insurance information, professional accreditations, and customer review highlights throughout the site. These features help build credibility with homeowners who need confidence before allowing service providers onto their property.

In depth

Dobbs Exterior Cleaning approached us needing a professional website that would establish credibility in Armagh's competitive exterior cleaning market while making it easy for customers to understand their services and request quotes. As a growing cleaning company offering window cleaning, gutter cleaning, roof cleaning, and power washing, they needed to differentiate themselves from competitors and build trust with potential customers. Our brief was to create a custom WordPress website that would showcase their expertise, streamline the quote process, and establish strong local search visibility across Northern Ireland.

Custom WordPress Development and Functionality

We developed a completely bespoke WordPress theme from scratch, rejecting off-the-shelf solutions in favour of custom-coded functionality tailored specifically to Dobbs' business needs. The WordPress development included custom post types for services, testimonials, and project galleries, allowing the team to easily manage and showcase their work. A key feature was the custom quote builder we developed, enabling potential customers to select their required services and receive instant pricing guidance, significantly reducing friction in the customer journey and improving conversion rates.

Strategic SEO and Local Search Optimisation

Recognising the importance of local visibility for service-based businesses, we implemented comprehensive SEO services focusing heavily on local SEO positioning. This included extensive keyword research targeting exterior cleaning services across Armagh and surrounding areas, optimised page structures, and local business schema markup. We established the technical SEO foundation with clean URL structures, proper heading hierarchies, and fast-loading pages while ensuring the site would rank well for searches like "window cleaning Armagh" and related service queries across Northern Ireland.

Trust-Building Features and User Experience

Understanding that customers need confidence before allowing service providers onto their property, we integrated several trust-building elements into the design. The custom testimonials system prominently displays verified customer reviews, while the project gallery showcases before-and-after results of their cleaning work. We highlighted their full insurance coverage, professional certifications, and 5-star rating system throughout the site. The responsive design ensures seamless browsing across all devices, crucial for a construction and trades business where customers often research services on mobile devices.

The completed website successfully positions Dobbs Exterior Cleaning as the professional choice for exterior cleaning services in Armagh and surrounding areas. The custom quote builder has streamlined their enquiry process, while the strong local SEO foundation helps them compete effectively against established competitors. The combination of professional presentation, easy-to-use functionality, and search visibility has given them a solid platform for business growth across Northern Ireland's exterior cleaning market.

The impact

Enhanced Online Presence
Established strong digital presence in Armagh and surrounding areas
Improved Customer Journey
Streamlined quote request process through custom quote builder
Strengthened Local SEO
Achieved better visibility for exterior cleaning services in Northern Ireland
Increased Trust & Credibility
Showcased customer testimonials and professional credentials effectively
Enhanced Service Presentation
Clear communication of full service range from window cleaning to roof cleaning

Common questions

For Dobbs Exterior Cleaning, we completed their custom WordPress website development in 6 weeks. This timeline included building a bespoke theme from scratch, developing custom functionality like the quote builder and testimonials system, and implementing comprehensive SEO and local SEO positioning for the Armagh market.
We developed several custom features for Dobbs Exterior Cleaning including a services showcase system, customer testimonials management, project gallery, and an innovative online quote builder. These bespoke WordPress solutions help service businesses convert visitors into customers more effectively than standard contact forms.
Yes, we provided comprehensive SEO and local SEO positioning for Dobbs Exterior Cleaning as part of their WordPress development project. This included keyword research and optimisation to help them rank well in Armagh and surrounding areas for exterior cleaning services.
Absolutely - we developed a custom quote builder for Dobbs Exterior Cleaning that allows customers to easily request quotes online. This reduces friction in the customer journey and helps convert more website visitors into leads, which is particularly valuable for service-based businesses in competitive markets.
For Dobbs Exterior Cleaning, we focused on building trust through customer testimonials, showcasing their insurance and professionalism, and implementing strong local SEO to dominate search results in Armagh. The custom WordPress development combined with targeted SEO positioning helps them stand out from competitors in the crowded exterior cleaning market.
Working with SimonTodd has been brilliant for our business. The custom quote builder they built means customers can get instant estimates online rather than waiting for callbacks, which has massively increased our conversion rate. Since launching the new website, we've seen a real boost in local customers finding us through Google searches across Armagh and the surrounding areas, and the professional look gives people confidence to trust us with their property.

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