Case Study

Countryside Holiday Parks

Multi-site booking platform for a holiday park group, with availability calendars and online payment.

The Challenge

Countryside Holiday Parks operates three sites across Northern Ireland. Each park was managing bookings through phone calls and a shared spreadsheet. Double-bookings were common, and the lack of online booking meant they were losing customers to competitors with more convenient booking processes.

The Solution

We built a multi-site booking platform using PrestaShop's multi-store capability, allowing each park to have its own branded section while sharing a single back office. The system handles accommodation availability, pricing rules (seasonal rates, minimum stays, special offers), and online payments via Stripe.

Customers can browse parks, check live availability, and book in under 2 minutes. Automated confirmation emails and pre-arrival information emails reduce admin workload.

Results

The Impact

70%
Online booking rate (was 0%)
35%
Increase in total bookings
0
Double-bookings since launch
£0
OTA commission saved

"We went from zero online bookings to 70% of all bookings coming through the website. The system paid for itself within the first season."

FM
Fiona McBride
Operations Manager, Countryside Holiday Parks

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